Shipping
Shipping
Where do you ship?
We currently ship within Singapore 🇸🇬. We’re still exploring international shipping — stay tuned!
Where do you ship?
We currently ship within Singapore 🇸🇬. We’re still exploring international shipping — stay tuned!
How long does delivery take?
How long does delivery take?
How much is shipping?
How much is shipping?
Can I change my address after ordering?
Can I change my address after ordering?
How can I track my order?
How can I track my order?
Returns
Returns
Do you accept returns or exchange?
For food safety reasons, we do not accept returns or exchanges once items are shipped. If your product arrives damaged, incorrect, or missing, please contact us within 3 days of delivery with your order number and photos.
Do you accept returns or exchange?
For food safety reasons, we do not accept returns or exchanges once items are shipped. If your product arrives damaged, incorrect, or missing, please contact us within 3 days of delivery with your order number and photos.
What if my parcel was lost or damaged in transit?
What if my parcel was lost or damaged in transit?
What if I received the wrong item?
What if I received the wrong item?
Product
Product
How should I store it?
Keep sealed and store in a cool, dry place away from sunlight.
How should I store it?
Keep sealed and store in a cool, dry place away from sunlight.
What’s the shelf life?
What’s the shelf life?
Are your products freeze-dried or dehydrated?
Are your products freeze-dried or dehydrated?
Are there preservatives or MSG?
Are there preservatives or MSG?
Can I eat it directly?
Can I eat it directly?
Are your products halal?
Are your products halal?
Are your products vegetarian?
Are your products vegetarian?
Where are your products made?
Where are your products made?
Corporate
Corporate
Do you offer corporate or bulk orders?
Yes! We offer bulk purchase discounts for corporate gifting, office pantry supplies, or event packs. Email us at hello@ummamieats.com with your order quantity and requirements, and we’ll get back to you with a quote.
Do you offer corporate or bulk orders?
Yes! We offer bulk purchase discounts for corporate gifting, office pantry supplies, or event packs. Email us at hello@ummamieats.com with your order quantity and requirements, and we’ll get back to you with a quote.
Do you collaborate with brands or events?
Do you collaborate with brands or events?